Unlike the issue of burn-in, though, software changes could ameliorate the Pixel 2 XL's color palette quickly. (For more information, read about how to return your Pixel 2 XL). 26) so long as the phone was purchased through an authorized retailer. Pixel 2 and 2 XL users specifically are entitled to a two-year warranty worldwide (extended from one year, as of Oct. Those who purchased the Pixel 2 XL through the Google Store can return it within 15 calendar days after they received it. The new saturated color mode mentioned above, the fade-out of icons on the navigation bar, more use of a white as a navigation bar color, and the max brightness curve change will be available as an update to Pixel 2 XL in the next few weeks. The update will also reduce the maximum brightness of the Pixel 2 XL by a virtually imperceptible 50 cd/m2 (nits), thereby significantly reducing load on the screen with an almost undetectable change in the observed brightness. In addition, we're working with more apps to use a light navigation bar to match their app's color scheme. We're currently testing a software update that further enhances protections against this issue by adding a new fade-out of the navigation bar buttons at the bottom of the Pixel screen after a short period of inactivity. (which also has a POLED display) or the Galaxy S8. We haven't seen burn-in issues in the smaller Pixel 2, the But it usually happens after some time, and the fact that it's happening on a phone as expensive as the Pixel 2 XL so soon is concerning. The Nexus 6, which had an AMOLED screen, reportedly had similar issues. Screen burn-in is a known issue that affects various types of displays where images - like on-screen navigation buttons - remain in the same spot for an extended period of time. These faint lines still lingered after the display was turned off overnight and after running a screen burn-in fix video, which suggests that this issue is more persistent than image retention (a temporary form of screen burn-in). ![]() When I displayed a gray color swatch on my review unit, I saw outlines of the notification bar (which includes the time and battery status) and the navigational hotkeys at the bottom of the display. With our review unit, you can see burn-in with the navigational buttons.
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